Shipping policy

Shipping Policy – FLII

At FLII, we aim to deliver your orders as quickly and safely as possible. This Shipping Policy explains how we process, ship, and deliver your orders.

1. Order Processing Time

∙ All orders are processed within 24–48 hours after confirmation.
∙ Orders are not shipped or delivered on Sundays or public holidays.
∙ In case of high order volume, processing may take slightly longer.

2. Shipping Time

∙ Delivery typically takes 5–7 business days depending on your location.
∙ Remote or rural areas may take additional time.
Delivery timelines are estimates and may vary due to courier delays or unforeseen circumstances.

3. Shipping Charges

∙ Shipping charges (if applicable) will be shown at checkout.
∙ We may offer free shipping on selected orders or promotions.

4. Order Tracking

∙ Once your order is shipped, you will receive a tracking ID via email or SMS.
∙ You can use this tracking ID to monitor your delivery status.

5. Delivery Issues

FLII is not responsible for delays caused by:
∙ Courier service disruptions
∙ Weather conditions
∙ Incorrect or incomplete address provided by the customer
If a delivery issue occurs, please contact our support team and we will assist you.

6. Undelivered Orders

∙ If a package is returned to us due to incorrect address or failed delivery attempts, we will contact you for re-shipping.
∙ Additional shipping charges may apply for re-delivery.

7. Contact Us

Email Support
For queries, contact us at:
flii.officialco@gmail.com

Instagram
DM us on Instagram for quick queries:
@flii.clothing

We typically respond within 24–48 hours.

FLII